Managed Services
Discover Our Expertise
Our Solutions are customized to each of our clients specific IT needs. Our focus is the outcome and the experience, which is clients leveraging technology to be more successful – using technology as enablers, not inhibitors to business.
Our clients typically say, ‘I don’t care how IT works; I just want it to work.’ The three solution types are:
Pro Care
Unlimited 24/7 monitoring & management of the core infrastructure, quarterly technology reporting & consulting sessions.
PRIMECARE
All that is included in the ProCare plus unlimited end-user support desk, data business continuity, virtualization and disaster recovery
MASTERCARE
All that is included in ProCare & PrimeCare plus unlimited on-site support. All of the above Solutions can include the option of IT-as-a-Utility, NorthBayIT’s unique ability to provide the hardware and its refreshment as part of the fixed fee service.