Mark Gilbert of North Bay IT was recommended to us and has successfully dealt with all of our computer issues both with a laptop and PC. He has been easily accessible and available when needed.
Mona Skyler, Realtor
Owner: Earthquake Supply Center, San Rafael
San Rafael, CA
Mark Gilbert at North Bay IT has taken care of our company's network and computer system for the past 7 years. He originally set up and now maintains all our computers and server by remotely monitoring them which allows us to have a mainly trouble free system so we can concentrate on our work. He also set up a data backup program to a remote location for our server that helps greatly with our peace of mind.
Mark has a gift for troubleshooting and most of the time can fix or configure any computer issue remotely with just a phone call. That is a fast and very convenient way for us to minimize down time. I highly recommend North Bay IT's services.
San Rafael, CA
Being self employed with no company I.T. support I generally trust myself to keep my PC functioning at top performance. Sometimes, though, problems go beyond my level of understanding. When they do, Mark Gilbert and North Bay IT, step in - either in person or virtually - to diagnose and then take corrective action. During a visit to Mill Valley in June, when issues arose with Skype, which threatened to curtail some video interviews I was conducting for my Menlo Park client, Mark was able to get me back in action. What's great is that North Bay IT doesn't close up shop at 7pm. They're always willing to take an after hours call. Mark understands customer service as well as he does information technology.
Mill Valley, CA
I have worked with Mark in a number of complicated business situations that included high levels of security, remote access, disaster recovery, time crunch situations, etc. In every instance Mark did an outstanding job, was always there when we needed him, responded quickly to any request and was always a pleasure to work with, even in stressful situations. I highly recommend Mark.
I have hired Mark Gilbert of North Bay IT many many times over the last 6 years. He has assisted me both at my place of business and at my home for my home PC set up. Mark is an excellent resource for setting up technology and troubleshooting problems. He has a sense of urgency and will help whenever you have a need to fix a problem or set up new systems. Mark is ethical and trustworthy. I highly recommend Mark Gilbert and North Bay IT.
Belvedere Tiburon, CA
Here finally is a computer tech that speaks English (not geek!), is patient with those of us who just want to be users, and knows his stuff. Our non-profit works on a very small IT "budget", and Mark has been great about helping us get the most for our $$$.
All Testimonials here a real and available as references upon request